Google has served “billions of queries” with its generative AI features and plans to “expand the type of queries we can serve our users” even further. That’s according Alphabet/Google CEO Sundar Pichai, speaking during the Q1 2024 Alphabet earnings call. AI overviews, which Google introduced in the U.S. in late March and the UK earlier this month for a small slice of queries, are also increasing Search usage, according to Pichai:
Later during the Q&A portion, Pichai was asked multiple times about search behavior and user engagement within SGE. Here is what Pichai said:
Why we care. All signs continue to indicate that Google is continuing its slow evolution toward a Search Generative Experience. I’m skeptical about user satisfaction increasing, considering what an unimpressive product AI overviews and SGE continues to be. But I’m not the average Google user – and this was an earnings call, where Pichai has mastered the art of using a lot of words to say a whole lot of nothing. SGE will continue to evolve in 2024. During the Q&A portion, Pichai was asked to elaborate on what types of queries or scenarios generative AI is working best so far. Pichai kept it vague:
This was followed later by a question seeking more color around AI changing Search volume or Google use cases. Pichai answered with a non-answer about Google’s positive and profound path:
via Search Engine Land https://ift.tt/VlNGLnr
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